As hybrid workplaces proceed to evolve, JLL report uncovers path ahead for world occupancy planning

CHICAGO – 4 years following the pandemic, a brand new survey from JLL finds that hybrid working is now the most typical workstyle globally, with 87% of organizations working with a hybrid program right now.

Hybrid work has confirmed to have an enduring affect and is right here to remain. JLL’s new 2024 International Occupancy Planning Benchmarking Report outlines how hybrid packages are actively shifting to accommodate a larger number of work actions and the way firms can have a look at occupancy planning and office design extra holistically to replicate these adjustments. By investing in new applied sciences, leveraging utilization knowledge and prioritizing particular person and personal seating, firms can guarantee they’re successfully reflecting the office’s altering wants.

Leveraging JLL insights and accrued knowledge from greater than 85 organizations representing practically 625 million sq. toes throughout 12 industries globally, the benchmarking report gives greatest practices for a way firms can use their workspace as an asset to draw and retain prime expertise. Important to the success of a hybrid office is the power to plan and handle fluctuating weekly occupancy patterns. With practically 50% of firms aspiring to develop their hybrid program insurance policies within the subsequent three years, there’s a distinctive alternative to create a extra dynamic office that integrates services administration, house planning and know-how into resolution making.

“There is no such thing as a one-size-fits-all strategy to occupancy planning in a hybrid office,” stated Neil Murray, CEO, Work Dynamics at JLL. “Utilization knowledge is vital to unlocking the worth in a company’s hybrid program, and we’re seeing firms attain for know-how extra regularly to tell how one can greatest use their house, and leverage occupancy knowledge to take action extra dynamically and intelligently.”

Knowledge-driven office administration

JLL’s current report Is hybrid actually working? explored how the drivers behind hybrid packages can differ broadly, from optimizing house utilization (79%) to wanting to enhance worker expertise (60%) or assist modified workstyles (59%). No matter a company’s motivation to undertake a hybrid program, JLL’s new analysis reveals a rise in firms monitoring utilization knowledge, adopted by occupancy/emptiness knowledge and density knowledge, as office planning and administration turns into extra complicated.

Correct house knowledge has at all times been a crucial a part of profitable office planning and administration; nonetheless, the proportion of firms monitoring utilization to tell planning has risen to new heights, with 77% of firms monitoring utilization knowledge, up from 55% in 2017 and 67% in 2022. Utilization continues to develop into extra correct as know-how for sensors and badge monitoring improves, offering a extra holistic understanding of house utilization. These insights assist firms higher perceive and use their house in varied methods, with 72% of firms utilizing utilization knowledge for planning and 43% utilizing it to find out hybrid program types.

New tech paves the way in which for dynamic hybrid workspace

Regardless of the rise in significance and accuracy of utilization knowledge globally, organizations’ goal utilization charges are considerably larger than their precise utilization charges. Expertise may also help shut this hole via built-in occupancy sensors for workstations and collaboration areas, actual time analytics and AI capabilities to unlock efficiencies. With that, many organizations have invested in know-how to allow the variation of their bodily areas to higher assist hybrid packages, with 44% of organizations implementing IT modifications for hybrid working, and 40% investing in enhanced convention room know-how.

Alternatively, emptiness charges, which have traditionally been used as a key benchmark in occupancy planning, have confirmed to be much less useful amid elevated seat sharing and use of collaboration areas. Office density additionally continues to be a driving metric for shoppers seeking to optimize portfolios for planning and house design, as organizations face rising stress to scale back footprints and operational prices.

As organizations assess utilization, emptiness and density globally, these metrics proceed to tell adjustments throughout workspaces, together with the rising variety of shared and open workstations and focus areas, and reducing variety of devoted and enclosed workstations and collaboration areas. With hybrid packages persevering with to stabilize and transfer from employee-incentivized to extra employer-led insurance policies, correct knowledge and new applied sciences will proceed to function a vital information to digitizing buildings and enabling extra holistic occupancy administration methods.

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